Document it early
Create the move-in record while the apartment is still empty and unchanged.
Protect your deposit before you unpack a single box.
Moving into a new apartment already comes with enough costs, paperwork, and stress. MyKeyz helps tenants create a verified move-in record before daily life changes the condition of the property. The walkthrough keeps every room, photo, note, timestamp, and location connected in one shared handover record both sides can review later.
Move-in documentation
The clearer the move-in record, the easier it is to get your deposit back later.
Security deposits are reviewed months after move-in, long after people stop remembering the apartment the same way. MyKeyz keeps the original condition organized, verified, and easy to come back to later.
How MyKeyz helps tenants
Your move-in walkthrough, organized from the beginning.
Before you sign anything
Document first. Sign second.
Use MyKeyz before signing Ejari or handing over cheques. Existing marks, scratches, stains, appliance issues, missing fixtures, or damaged surfaces stay connected to the room, time, and walkthrough details before responsibility shifts to you.
Months later
The record keeps the details clear.
Months later, move-out reviews often depend on details nobody remembers perfectly anymore. The move-in record keeps the original walkthrough organized, verifiable, and easy to review later.
Properties in Dubai change hands frequently. MyKeyz keeps an anonymized history of every verified handover at a given address — no names, no personal details, just the condition record over time. Before signing, you can see what previous tenants documented at the same property.
Camera roll vs MyKeyz
Random photos are not the same as a structured handover record.
Most tenants already take move-in photos. The problem is that phone galleries lose structure immediately after the walkthrough ends. Photos mix with screenshots, WhatsApp downloads, duplicate angles, and unrelated everyday images.
MyKeyz keeps every photo connected to the correct room, timestamp, location, and walkthrough notes while the property is still in front of you.
| Phone camera roll | MyKeyz handover record |
|---|---|
| Photos sit in chronological order mixed with unrelated images. | Photos stay organized by property, room, and walkthrough. |
| You still need to explain what each image shows and where it belongs. | Room names, notes, timestamps, and verification details stay connected together. |
| Hard to review clearly months later. | One shared verified record both sides can review later. |
Move-out reviews
When questions come up later, structure matters.
Move-out reviews depend on documentation, walkthrough details, dates, messages, and property condition history, not memory alone. A verified move-in record makes it easier for everyone to return to the same documented version of the property later.
Share it early
Send the verified handover record to the landlord or agent once the walkthrough is complete so both sides start from the same documented condition.
Keep the original record
Store the verified handover record alongside your lease, Ejari, and handover documents so everything stays accessible later.
If the landlord's deductions are not justified, MyKeyz generates a formal dispute letter directly from the report — citing the specific RERA articles that apply, listing each contested deduction, and including the report's verification hash. The letter is ready to send or file with the RDC.
If the dispute escalates, MyKeyz Recover prepares everything you need — from a formal notice letter to a complete RDC filing package. It is accessed directly from the app. Free to start. Learn more →
MyKeyz Shield
Know your rights before you need them.
Built into the app. No separate login. No extra cost.
244 defect repair guides.
Know exactly what a landlord can and cannot charge for under UAE law. Every common defect, categorized and explained.
Is your rent increase legal?
Enter your current rent and the RERA Rental Index figure. The calculator tells you the maximum legal increase under Decree 43/2013 before you respond to your landlord.
A formal notice, ready in seconds.
Generate a RERA-compliant dispute letter directly from your inspection report. Cites the specific articles that apply. Ready to send or file.
See how this landlord treats deposits.
Anonymized deposit return history from previous tenants. Know before you sign.
Common questions
The practical details.
When should I use MyKeyz?
Use MyKeyz before furniture, cleaners, repairs, or everyday living change the condition of the apartment.
What should I photograph?
Start with wide room shots, then photograph scratches, stains, appliances, AC controls, windows, balcony areas, fixtures, wardrobes, and anything already damaged or worth documenting.
Who should receive the handover record?
Send the move-in record to the landlord or agent once the walkthrough is complete so both sides have the same documented version of the property from day one.
Ready?
Bring clarity to the handover before the keys change hands.
Download MyKeyz before move-in, move-out, or inspection day. Walk through the property once and leave with a verified handover record both sides can rely on later.